Frequently Asked Questions
Everything you need to know about bringing NAP Living into your home.
What is the typical shipping timeframe for furniture and decor?
Standard decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for specialized white-glove delivery to ensure your items arrive in perfect condition.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
Do you offer international shipping?
Currently, NAP Living ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.
Are your textiles and wood products sustainably sourced?
Yes, we prioritize ethical craftsmanship. Our textiles are OEKO-TEX certified, and our wood furniture is crafted from FSC-certified timber or reclaimed materials whenever possible.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free financing options through Affirm for larger home investments.